Our Solutions

Performance Optimized. Engagement Maximized.

Our Solutions

BPOC drives scalable CLM deployments across people, processes, partnerships and technology, ensuring top-tier quality at the best cost efficiency.

Here’s how we empower your business to thrive:

Interaction Management

Handled over 1 billion unique interactions across languages, product lines, customer segments and processes.
Employs 30+ K customer-facing professionals in India.
Leverages a full spectrum of talent, experience and tools to match project and customer needs.
Ensures fast learning-curve and first-time-right deployments.
Enables AI-assisted solutions for smarter interactions.
Prioritizes data security, privacy and personalized support.
Focuses on building strong, lasting customer relationships through prompt and exceptional service.

Task Processing & Optimization

Simplifies complex transactions and projects requiring due diligence and accuracy.
Manages surveys, forms, tickets, claims, e-discovery and more with efficiency.
Ensures swift and accurate task completion to support business growth.
Leverages smart processes and automation to streamline operations.
Reduces errors and enhances productivity for improved outcomes.

Digitization

Comprehensive digitization from legacy document scanning to data entry, indexing and meta-tagging.
500+ million pages and images digitized across onsite and remote settings.
Proprietary processes and technology ensure world-class data security and rapid turnaround.
Specialized in digitizing customer records, KYC documents, land records, judicial files, health records and more.
Virtually error-free outcomes with unmatched accuracy and efficiency.
Trusted partner for seamless digital transformation across industries.

Staffing Solutions

Access to a diverse talent pool locally and globally.
Tailored staffing strategies to match unique business needs.
Flexible, scalable and cost-effective solutions for any stage of growth.
Ensures smooth operations with the right talent at the right time.

Managed Services & SME Support

Streamlined business operations with expert-managed services and SME support.
Efficient handling of payroll, audits, monitoring, reporting and recruitment.
Expert support in compliance, financial management and HR.
Reduced risks and ensured accuracy in critical back-office tasks.
Proactive approach to staying ahead of evolving regulations.

Sales & Account Management

Expanded reach and deeper customer connections through omnichannel sales and tele-sales.
Engagement across phone, email, chat and social media for seamless interactions.
Efficient collections processes to minimize outstanding payments and optimize cash flow.
Personalized communication to build strong, lasting customer relationships.

Offices

Corporate Office:
FPAI Building, 2nd Floor, Plot #10, Sector 4, R.K. Puram
New Delhi, Delhi 110022

Registered Office:
Plot No. 26, Forest Park, Bhubaneswar, Odisha - 751009

Useful Links

Other Locations

Asansol
Bengaluru
Bhubaneswar
Mohali
Guwahati
Hyderabad
Noida