Rajat Ghosh plays a crucial role in optimizing operations, improving service quality and deploying innovative solutions that enhance business efficiency.
His expertise in process design and execution enables BPOC to consistently deliver high-value outcomes for clients.

Over his 19-year career, Rajat has successfully set up and scaled operations, streamlined workflows and improved productivity across sectors including Telecom, BFSI, E-commerce and Government services.
Before joining BPOC, he held leadership positions at Magus Customer Dialog, where he led large-scale operational transformations.

Rajat remains passionate about continuous optimization and service excellence, ensuring that BPOC stays agile and well-positioned to meet evolving client needs.

Expertise: Operations Management, Process Optimization, Quality & Compliance, Customer Service, Project Management, Strategic Planning, Team Management